Refund policy

Returns for Coffee, Tea, Hot Cocoa, & Snacks

Perishable Items: As coffee, tea, hot cocoa, and snacks are perishable products, we are unable to accept returns, even if unopened. Your satisfaction is our priority, so if there’s an issue or error with your order, don’t hesitate to contact us within 30 days of your purchase. We’ll do our best to help you find a product you love or resolve any order issues.

Merchandise Returns

Defective or Damaged Items: For merchandise like apparel or accessories, if you receive a defective or damaged item, please contact us within 30 days. Email us with details and, if possible, a photo of the defect, so we can work on a replacement or an alternative solution to address your concerns.

Contact and Support

If you have any other questions or concerns, you may contact our Customer Support team at info@drivencoffee.com.